Making an error while booking your flight is more common than you think. Thankfully, Hawaiian Airlines has a straightforward name change policy to help passengers fix minor issues or update their name due to legal reasons. Whether it’s a small typo or a change after marriage or divorce, understanding the guidelines can save you time and stress.
Minor Name Corrections
Hawaiian Airlines allows one-time minor name corrections on a booking. These typically include typographical errors (up to four characters) in the first, middle, or last name. For example, correcting “Jonh” to “John” or fixing an extra character is permitted. These corrections are allowed only before the ticket is used and require reissuing the ticket.
It’s important to note that Hawaiian Airlines doesn’t allow name changes that involve transferring the ticket to another passenger.
Legal Name Changes
If you’ve changed your name due to marriage, divorce, or other legal reasons, you can request a name update by submitting the necessary documentation. Hawaiian Airlines may ask for:
- A marriage certificate
- Divorce decree
- Legal name change document
Once verified, they will reissue your ticket with the updated name.
How to Request a Name Change
There are several ways to initiate a name correction or change:
- Call Hawaiian Airlines customer service at 1-800-367-5320.
- Use the Manage Flights section on the airline’s official website.
- For HawaiianMiles members, contact the HawaiianMiles Service Center directly for account-related name changes.
Ensure you have your confirmation number and legal documents handy to make the process smooth.
Fees and Restrictions
Minor name corrections are usually free if you meet all eligibility criteria. However, legal name changes or requests made after a ticket has been partially used may incur additional charges. Also, if your booking was made through a third-party website or agency, name change requests might involve extra service fees.
The airline enforces a strict no-transfer policy, meaning you cannot transfer your ticket to someone else, even if they have the same last name.
Final Tips
Always double-check the name on your ticket when booking a flight. If you notice an error, act quickly. Online changes are not always available close to the departure date, so it's best to contact Hawaiian Airlines as early as possible.
For detailed, step-by-step help, visit the official guide here: